MEMBER'S AREA
Username:
Password:
  Remember Me
Lost Password
If you do not have a valid tech ID you can get an account by clicking here or by calling NORA at 866-924-1100.
 
Workshops

                              Big Developments

High prices, warm winters, energy concerned consumers and stiff competition requires the heating industry to really think hard about our business.  What can we do to meet these challenges?  The only clear thing is that we must figure out how to succeed while delivering fewer gallons per customer. To ensure you have strongest education available to address these challenges, NORA has developed a series of great programs for Executive Level Positions Oilheat Service Technicians, and Representatives.


                                Train the Trainer

The next big item is the renewal and revitalization the Silver Certification Program.  Over the past year, we have completely re-written the Basic Oilheat Technician's Manual. The new book uses new text and colorful images to describe topics and reinforce lessons. This updated manual is invaluable for adult and vocational learning throughout the industry.

NORA has teamed up with the National Association of Oilheating Service Managers (NAOHSM) to deliver two Train the Trainer classes every year.  These courses are assembled with trainers from schools, the industry and manufacturing companies.  The courses were presented by Harry Johnson, a professor from Penn State University, and Robert Hedden from Oilheat Manufacturer's Association.  The courses cover how to plan lessons, communication with adults, evaluation, new technologies and the new Silver Manual. NORA & NAOHSM will conduct additional sessions in the coming months. Email info@nora-oilheat.org to be put on the waiting list. 

Post Office Box 405 | Watertown, MA 02471-0405
Phone: 866-924-1100 | Fax: 866-924-1200 | Contact Us
Application Development by Simtech Solutions, Inc